Private Labeled Help Desk
We’ll solve your customers’ problems.
Just as you would.
For many companies and organizations, being able to offer high quality technical support for customers, partners and other parties is a competitive necessity. We offer a Private Label Help Desk solution that blends seamlessly with your operations and is ready for immediate use.
With Noverus’ Private Label Help Desk service, your organization can offer expert, friendly 24×7 technical support without investing in costly infrastructure and training. Our trained professionals will not only identify themselves as part of your organization, they will impart a positive and lasting impression that will echo your company’s branding and messaging in customer care.
Private Label Help Desk service features:
- Knowledgeable, certified, US-based in-house staff
- 24×7 coverage capability
- Online live support featuring remote access technolog
- Multi-technology support
- Complete trouble ticket tracking and reporting solution available.
- Tiered service levels and custom response requirements available
- Optional shared operational control with your in-house help desk team