24×7 Support Help Desk
When IT issues just can’t wait, our Help Desk is ready with answers.
To help users resolve their IT problems quickly and efficiently, Noverus offers unlimited 24×7 Support Help Desk as a core feature in our managed service plans.
This always-available resource is staffed with certified network consultants who are ready at a moment’s notice to assist anyone in your organization.
Not all help desk support is created equal. Thanks to our live, online support technology, our certified technicians are able to see exactly what is happening on a user’s computer screen — and even take control of the computer when simple instructions aren’t sufficient to troubleshoot the problem. As a result, our 24×7 Support Help Desk consultants can resolve most desktop PC problems as if they were standing right beside you. All that’s required is a phone and an Internet connection!
To learn more about our 24×7 Support Help Desk services, please contact us today at 1.855.366.3212