Help Desk Services: 3 Ways
Our remote Help Desk provides an effective way to provide immediate support to our customers. It’s helpful and quick. A large majority of our client’s technical problems can be resolved over the phone or with an online chat without the need to schedule a technician to visit your office. This can greatly reduce down time and sometimes alleviate the need for a technician to come onsite.
Noverus has continually enhanced our Help Desk Services, as well as our remote Help Desk Management Systems that makes this solution so effective.
Check out the Help Desk Services we offer today:
24×7 Help Desk
Unlimited, true 24×7 live help desk support is available in our managed service plans. Our help desk is staffed 24×7, all hours, with certified technical network consultants available to give immediate assistance. Learn more
Outsourced Help Desk
We know how to run a busy help desk and we’re confident that we can run yours with excellence. Noverus can provide a full or part-time outsourced help desk service, application support center, or service desk for your own employees or customers. Learn more
Private Labeled Help Desk
Whether your customers need technical, product or application support, the Noverus Help Desk support service can be branded and tailored to meet your specific requirements. Learn more