Managed Workstations: proactive management to the desktop.
It’s time to take proactive network management down to the desktop (and wireless device) level.
Providing traditional hands-on technical support for individual workstations can consume a great deal of time and resources, even in the largest IT departments. The labor-intensive and unpredictable nature of workstation support can prevent your IT staff from taking on more strategic projects in your organization.
Noverus Cloud-based Managed Workstations service provides an answer. We can deliver expert technical support at the workstation level for all of your users, at any location. This alleviates the need for manual desktop maintenance.
With our Managed Workstations application you will save money and time while we manage and fix the majority of technical issues automatically, in the background and before major problems arise. Tasks such as performance tuning, disk space monitoring, anti-virus scans, software updates and more are done proactively. And if a problem is detected, our Help Desk is notified and corrective action is taken — most of the time without a user even realizing they had an issue.
Some of the cool features of our Managed Workstations service include: primary and secondary Anti-Virus / Anti-Spyware, preventive software management, automated PC tuning, and hardware / software (assets) inventory management.
Our technical consultants operating live can troubleshoot the vast majority of PC desktop issues as if they were standing right there beside you.
More Managed Workstations Automated Features include:
- Remote Network Monitoring with Automated Alerts
- Anti-virus / Anti-spyware
- Preventive Software Patch Management
- Software License Management & Compliance Reporting
- PC Inventory Management Reporting
- PC Performance Tuning
- End User Desktop Remote Access
- Stolen PC/Laptop Recovery Service
- Client Console and Monthly Reports
